No-Show & Cancellation Policy

We value your time and strive to provide the best service possible. Please adhere to our cancellation policy.

• Appointments require at least 48 hours' notice for cancellation or rescheduling.
• No-call/no-shows and appointments not canceled within the required notice period are subject to a charge of 100% of the scheduled treatment cost or a $50 fee.
• Clients who frequently cancel or reschedule without adequate notice may be required to prepay for future appointments or may have their ability to book in advance restricted.

Thank you for respecting our time and that of our other clients.

Health & Wellness Policy

Your health and well-being are our top priorities. If you are feeling unwell, please reschedule your appointment for a later date.

We maintain high hygiene standards by thoroughly sanitizing tools and treatment areas between clients, helping provide a safe and comfortable environment for everyone.

Thank you for helping us maintain a safe and healthy environment.

Product Policy

All product sales are final. We are unable to accept returns or exchanges. Please make your selections carefully before purchasing.

Refund Policy

• Deposits, purchased treatment packages, and completed services are non-refundable.
• If you are unsatisfied with your results, please contact us within 3 days. We will do our best to address your concerns.

Guests & Children

To ensure a safe, comfortable, and professional environment, we kindly ask that you do not bring children to your appointment, as seating in our reception area is limited.

Guests are not permitted in treatment rooms.

We appreciate your understanding and cooperation.

Package Redemption & Affiliated Locations

Treatment packages are valid only at the clinic location where they were originally purchased.

• Package sessions cannot be redeemed or transferred to affiliated clinic locations.
• Sessions from one package cannot be split between different clinic locations.
• Clients are welcome to purchase separate services or packages at an affiliated clinic and receive those treatments at that location.